Payments can be made online or in cash. Please note that all payments are final and non-refundable once a service has been consumed.

Cancellations or modifications may incur fees. A partial refund may be granted for cancellations, provided they are reported up to 24 hours in advance.

If the desired activity is not listed in our catalogue, please contact us directly. We will be delighted to assist you in finding what you are looking for.

Activities can be booked up to 3 months in advance.

If a service has not been provided professionally, please inform us. Compensation may be provided if you can prove that the service was not up to standard.

Yes, a deposit is required for all car rentals. In case of significant damage, such as flooding or a serious accident, the renter will be responsible for the repair costs.

No, it is prohibited to leave the United Arab Emirates with a rental car.

To book a VIP space, such as a lesser-known rooftop restaurant, a private pool, or EXTRA VIP services like helicopter rental or a private chauffeur, please contact us directly for personalized assistance